1. Introduction

8848 Disability Services (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://8848disability.com.au/ or engage with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

Personal Information
– Name
– Contact details (email, phone number, address)
– Date of birth
– Disability-related information (if applicable for service provision)
– Government identifiers (e.g., NDIS number, if required)
– Payment details (if applicable)

3. Non-Personal Information
– Browser type and version
– IP address
– Pages visited on our website
– Time and date of access
– Referring website

How We Collect Information

– Directly from you (e.g., forms, emails, phone calls)
– Automatically via cookies and tracking technologies
– From third parties (e.g., NDIS, caregivers, or authorized representatives)

3. How We Use Your Information

We use your information for the following purposes:
– Providing and managing disability support services
– Processing payments and claims (if applicable)
– Communicating with you regarding services, updates, and support
– Improving our website and services
– Complying with legal and regulatory obligations
– Conducting research and analysis (anonymized where possible)

4. Disclosure of Information

We may share your information with:
– Service providers assisting in delivering our services (e.g., healthcare professionals, support workers)
– Government agencies (e.g., NDIS, if required by law)
– Legal authorities if required by law or to protect our rights
– Third parties with your consent

We do not sell or rent your personal information to marketers.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your data, including:
– Secure storage systems
– Encryption where necessary
– Access controls and staff training
– Regular security assessments

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:
– Access, correct, or update your personal information
– Request deletion of your data (subject to legal obligations)
– Opt out of marketing communications
– Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

8848 Disability Services
Suite 4, 95 Northumberland Street, Liverpool, NSW, 2170
[email protected]

1300 753 718

Thank you for trusting 8848 Disability Services with your personal information.