Incident Handling Procedure
Information about reporting incidents and the incident handling process is provided in a variety of formats, including the Service Agreement and Complaints & Incident Brochure. Connections to interpreters and advocates will be facilitated. Participants are verbally guided through the Welcome Pack, Service Agreement and Feedback, Complaints and Incident Brochure to […]
Incident Handling Policy and Procedure
PURPOSE AND SCOPE This policy and procedure provides guidelines for reporting, investigating and applying appropriate control measures when an accident, incident (including critical and reportable incidents) or near miss affecting staff or participant occurs. This policy and procedure: aligns with the Work Health and Safety Act, the Work Health and […]
Preventing & Responding to Abuse, Neglect & Exploitation
PURPOSE AND SCOPE This policy outlines 8848 Disability Services duty of care responsibilities to its participants and other stakeholders. This policy applies to all staff and contractors. Staff will promptly report concerns about the safety of participants to the Directors so that appropriate action can be taken as per our Incident […]
Privacy Policy
8848 Disability Services values the privacy of every person and is committed to protecting the privacy and dignity of all participants. We have implemented safeguards to ensure the safety and security of participants’ personal information in line with the Australian Privacy Principles of the Privacy Act 1988 and the National […]
Privacy & Confidentiality Policy & Procedure
PURPOSE AND SCOPE To provide assurance to potential and current participants that 8848 Disability Services is committed to handling and safeguarding personal information with respect and robust information management systems. To ensure that management of participants’ personal information meets all relevant legislative and regulatory requirements. This policy and procedure applies […]
Introduction to 8848 Disability Services
Legal Name 8848 Disability Services Business Name 8848 Disability Services ABN 43 636 608 583 Contact 1300 753 718 Registered Address Unit 4, Level 1, 95A Northumberland Road, Liverpool, NSW, 2170 Established 2018 Services Provided: 0136 Group/Centre Activities 0125 Participate Community 0120 Household Tasks 0117 […]
Activating Notifications
In the upper menu, go to the Notifications tab, then click on the Activate New Notification button found here. There are two main notification types based on destination: Admin and Student notifications. You can also decide if a notification affects all of the courses or just a specific one. When typing your subject and message, make sure to […]
Payment Services
You can find a list of all the payment services by going in the upper menu and clicking on the Payment Services tab. Here you can click on which box you want to set up. If a certain payment is grayed out it means that you must first navigate to the Extensions tab and […]
Special Settings – Intro
These are very important settings which bring a new level of customization to: Questions, Quizzes, Lessons and Courses. You can access these settings by hovering over an existing item and clicking on Special Settings or when creating / editing one of the above items, at the top of the page and / or on […]
Creating a Course
A course is a collection of lessons and quizzes, a quiz is a collection of questions. Before making a course make sure you have everything else created to make things easier for yourself. In the upper menu, go to the Courses tab, then click on the Add new Course button found here. In the upper […]